Privacy Policy
Effective Date: September 10, 2026
At BabyReels.AI, we take the privacy and confidentiality of our customers very seriously. This Privacy Policy outlines the types of personal information collected, how it is processed and protected, and your rights in accordance with the Information Technology Act, 2000 and applicable data privacy regulations.
1. Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Contact Details: Full Name, Email Address, and WhatsApp/Mobile Phone Number.
- Order & Transaction Records: Order ID, amount paid (e.g. ₹197), payment method (UPI, Card, NetBanking), and delivery timestamp.
- Technical Log Data: IP address, device type, browser information, and referral URLs collected via analytics tools to optimize checkout speed.
2. How We Use Your Information
The information we collect is strictly utilized for the following legitimate business purposes:
- Instant electronic delivery of your Google Drive download link and receipt to your Email and WhatsApp.
- Providing customer support, resolving missing link inquiries, and sending file update notices.
- Preventing fraudulent transactions and ensuring billing integrity.
3. Payment Security & Financial Data
We do NOT collect, store, or process raw credit card numbers, debit card PINs, or net banking passwords on our servers. All financial transactions are handled through RBI-authorized, PCI-DSS compliant payment gateways (such as Razorpay, Cashfree, PhonePe, or direct UPI networks) using end-to-end 256-bit SSL encryption.
4. Non-Disclosure & Zero Data Selling Policy
We value your trust. We do NOT sell, trade, rent, or lease your personal information, email address, or phone number to any marketing agencies or third-party advertisers. Your information is accessed solely by our internal automated dispatch system for order fulfillment.
5. Cookies & Analytical Pixels
Our website may use standard session cookies and privacy-friendly analytics to keep track of items in your cart, countdown timer states, and visitor conversion rates. You may choose to disable cookies in your browser settings at any time.
6. Data Retention & Deletion Rights
We retain transaction records only as long as necessary to comply with Indian accounting and tax obligations. You have the right to request deletion or correction of your contact records by emailing our privacy team.
7. Grievance Redressal & Contact Desk
In accordance with the Information Technology Act 2000 and Rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy, please contact our Grievance Officer:
Grievance Officer: BabyReels Privacy Desk
Email: privacy@babyreels.ai / support@babyreels.ai
WhatsApp Helpdesk: +91 98765 43210
Response Timeline: Within 24-48 business hours.